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- The SHR_WARE.DOC Page 1
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- W H A T I S S H A R E W A R E ?
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- W H A T I S T H E A S P ?
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- _______
- ____|__ | (R)
- --| | |-------------------
- | ____|__ | Association of
- | | |_| Shareware
- |__| o | Professionals
- -----| | |---------------------
- |___|___| Member
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- DEFINITION OF SHAREWARE
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- Shareware distribution gives users a chance to try software
- before buying it. If you try a Shareware program and continue
- using it, you are expected to register. Individual programs
- differ on details -- some request registration while others
- require it, some specify a maximum trial period. With
- registration, you get anything from the simple right to
- continue using the software to an updated program with printed
- manual.
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- Copyright laws apply to both Shareware and commercial
- software, and the copyright holder retains all rights, with a
- few specific exceptions as stated below. Shareware authors are
- accomplished programmers, just like commercial authors, and
- the programs are of comparable quality. (In both cases, there
- are good programs and bad ones!) The main difference is in the
- method of distribution. The author specifically grants the
- right to copy and distribute the software, either to all and
- sundry or to a specific group. For example, some authors
- require written permission before a commercial disk vendor may
- copy their Shareware.
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- Shareware is a distribution method, not a type of software.
- You should find software that suits your needs and pocketbook,
- whether it's commercial or Shareware. The Shareware system
- makes fitting your needs easier, because you can try before
- you buy. And because the overhead is low, prices are low
- also. Shareware has the ultimate money-back guarantee -- if
- you don't use the product, you don't pay for it.
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- The accompanying software is "shareware" and is provided at no
- charge to the user for evaluation. Feel free to share it with
- your friends, but please do not give it away altered or as an
- unacknowledged part of another system. The essence of
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- The SHR_WARE.DOC Page 2
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- "user-supported" software is to provide personal computer
- users with quality software without high prices, and yet to
- provide incentive for programmers to continue to develop new
- products. If you find this software useful and find that you
- are using it and continue to use it after a reasonable trial
- period, you must register it with P. C. Softsmith.
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- Please pass a copy of the software along to your friends for
- evaluation. Please encourage them to register their copy if
- they find it useful.
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- The Association of Shareware Professionals (ASP):
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- In the early days of shareware there were no real standards.
- Independent authors had no efficient way to learn from each
- other or to work together to improve the overall image of
- shareware. There was no system in place to ensure that users
- were treated fairly and professionally. There was no way for
- users to find an address for an author who had moved. In
- short, the shareware community was disorganized and each
- author did things the way he or she thought was best. It was
- clear that if shareware was ever to become a viable and
- respected marketing alternative, there had to be some
- standardization. There had to be some guidelines to best
- serve the users.
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- In 1987 a handful of shareware authors founded the Association
- of Shareware Professionals (ASP). In forming this industry
- association, these shareware authors had several primary goals
- in mind, including:
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- o To inform users about shareware programs and about
- shareware as a method of distributing and marketing
- software.
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- o To foster a high degree of professionalism among shareware
- authors by setting programming, marketing, and support
- standards for ASP members to follow.
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- o To encourage broader distribution of shareware through
- user groups and disk dealers who agree to identify and
- explain the nature of shareware.
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- o To assist members in marketing their software.
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- o To provide a forum through which ASP members may
- communicate, share ideas, and learn from each other.
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- The newly formed Association of Shareware Professionals worked
- together to draft a code of ethics for all present and future
- members. This code of ethics included several requirements that
- soon became very popular among users (customers), including:
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- o A member's program (evaluation version) could not be
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- The SHR_WARE.DOC Page 3
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- limited (crippled) in any way. In the true spirit of
- Try-Before-You-Buy, users must be able to evaluate all the
- features in a program before paying the registration fee.
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- o Members must respond to every registration. At the very
- least they must send a receipt for the payment.
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- o Members must provide technical support for their products
- for at least 90 days from the date of registration.
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- A new system was put in place to help ensure that users were
- treated fairly and professionally. If a user was unable to
- resolve a problem with a member author then the user could
- contact the ASP Ombudsman with their complaint. The Ombudsman
- would then try to help resolve the dispute. For more complete
- details regarding the Ombudsman, please refer to the "ASP
- Ombudsman Statement" below.
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- ASP Ombudsman Statement:
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- This program is produced by a member of the Association of
- Shareware Professionals (ASP). ASP wants to make sure that
- the shareware principle works for you. If you are unable to
- resolve a shareware-related problem with an ASP member by
- contacting the member directly, ASP may be able to help. The
- ASP Ombudsman can help you resolve a dispute or problem with
- an ASP member, but does not provide technical support for
- members' products.
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- Please write to the ASP Ombudsman at:
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- ASP Ombudsman
- 545 Grover Road
- Muskegon, MI 49442-9427
- U.S.A.
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- or send a CompuServe message via CompuServe MAIL to ASP
- Ombudsman 70007,3536.
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- This document is somewhat altered ASP material, originally
- prepared with input by a number of ASP people for
- ASP/shareware purposes.
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